Start where trustworthy stock information is first lost.

Receiving, picking and counting are connected tasks. The best first phase depends on the source of the repeated problem.

Start with receiving and put-away when arrival details are missing.

If staff cannot establish what arrived or where it was placed, later picking screens may still depend on uncertain information. Review receipt confirmation and destination recording first.

Start with picking and transfers when movements lose their context.

If arrival records are useful but stock changes location without a clear update, examine the movement and confirmation steps.

Start with count review when differences are hard to investigate.

If the main difficulty is finding and resolving discrepancies, define a count and review workflow. Counting alone will not explain an unrecorded movement.

Compare the first result.

For each option, describe what staff will do differently, the records it depends on and the isolated checks needed. Choose a useful first change without assuming every connected task must be rebuilt.

Prepare the scope details or discuss where the record becomes unclear.